Terms of the Online Customer Experience,context Refers to

question 193

Multiple Choice

terms of the online customer experience,context refers to

• A) the ability of a website to modify itself to, or be modified by, each individual user.
• B) a website's aesthetic appeal and functional look and feel reflected in site layout and visual design.
• C) the website's ability to conduct sales transactions for products and services.
• D) a patented feature that allows users to order products with a single mouse click.
• E) the dialogue that unfolds between the website and its users.

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Definitions:

Lasting Material Goods

Products or items that are durable and designed to stand the test of time, not requiring frequent replacement.

Social Media

Platforms on the internet that enable users to create and share content or participate in social networking and communication.

Money

A medium of exchange for goods and services, typically in the form of coins and banknotes; a unit of account and store of value.

Self-discrepancy

A theory suggesting individuals experience discomfort (e.g., sadness, feeling threatened) from any discrepancy between their actual self and ideal or ought selves.