Terms of Website Design and the Online Customer Experience,community Refers

question 108

Multiple Choice

terms of website design and the online customer experience,community refers to

• A) an information system where anyone can post content or one where only a restricted number of people can initiate a blog.
• B) websites that allow people to congregate online and exchange views on topics of common interest.
• C) a social network of individuals who interact through specific media, potentially crossing geographical and political boundaries, in order to pursue mutual interests or goals.
• D) user-to-user communications hosted by a company to enhance customer experience and build a favorable buyer-seller relationship.
• E) a customer's network of family, friends, acquaintances, and co-workers, with whom he or she communicates on regular basis.

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Definitions:

HR Surveys

Tools used by human resources departments to gather feedback from employees about job satisfaction, engagement, and organizational policies.

Administering Personnel Tests

The process of conducting tests and assessments to evaluate the skills, abilities, and potential of employees or job candidates.

Company Information

Details and data related to a business entity, including its financial performance, organizational structure, strategy, and market position.

Outsourcing

The practice of hiring external firms or individuals to perform services or create goods that traditionally were performed in-house.