Websites Enable a User to Talk Directly with a Customer

question 178

Multiple Choice

websites enable a user to talk directly with a customer representative using an "online chat" service while shopping the site.This is an example of the __________ website design element.

• A) convenience
• B) connection
• C) control
• D) community
• E) communication

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Definitions:

Probable Loss

An expected financial loss from contingent liabilities that can be reasonably estimated.

Estimable Loss

A potential financial loss that can be predicted or estimated in terms of its amount or impact.

Effective Interest Rate

This is the actual return on an investment, taking into account the effect of compounding interest as opposed to the nominal rate.

Bond Issue Costs

Expenses associated with the issuance of bonds, including legal, accounting, underwriting fees, and other costs that are often amortized over the life of the bond.