Terms of Website Design and the Online Customer Experience,community Refers

question 108

Multiple Choice

terms of website design and the online customer experience,community refers to

• A) an information system where anyone can post content or one where only a restricted number of people can initiate a blog.
• B) websites that allow people to congregate online and exchange views on topics of common interest.
• C) a social network of individuals who interact through specific media, potentially crossing geographical and political boundaries, in order to pursue mutual interests or goals.
• D) user-to-user communications hosted by a company to enhance customer experience and build a favorable buyer-seller relationship.
• E) a customer's network of family, friends, acquaintances, and co-workers, with whom he or she communicates on regular basis.

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Definitions:

Mechanical Issues

Problems related to the machinery, equipment, or mechanical systems of a device or vehicle.

Discriminatory

Practices or attitudes that unfairly favor one group over another based on biases related to race, gender, age, or other personal characteristics.

Impolite

Exhibiting behavior or speech that is considered disrespectful or rude.

Negative Connotation

A term or phrase that evokes a negative emotional response or association.