Which of the Following Statements Regarding the Role of Salespeople

question 301

Multiple Choice

Which of the following statements regarding the role of salespeople is most accurate?

• A) Salespeople can identify creative solutions to customer problems.
• B) Salespeople have the greatest say in company policy and therefore are its customers' greatest advocates.
• C) Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.
• D) Salespeople are the most highly trained of all a firm's employees and therefore offer the greatest customer security.
• E) Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the best financial terms for their purchases.