Representative from AT&T Called Dr

question 302

Multiple Choice

representative from AT&T called Dr.Michaels after he switched to its new U-verse system.The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service.This is an example of a __________ call.

• A) assumptive
• B) preemptive
• C) follow-up
• D) prospecting
• E) courtesy

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Definitions:

Product-Market Evolution

The process through which products and markets go through stages of introduction, growth, maturity, and decline.

Broad Search

An extensive or wide-ranging examination or inquiry, often used in the context of searching for information across various sources or platforms.

Coolhunting

The process of identifying and analyzing new trends, styles, and cultural shifts, often used in marketing and product development to stay ahead of consumer tastes.

Across Media

Refers to the elements that exist or operate in different types of media platforms or across various media channels.