Harry Goes to the Local Staples Store to Purchase a Laptop

question 315

Multiple Choice

Harry goes to the local Staples store to purchase a laptop computer.He asks the salesclerk many questions,compares various models on display,and decides on the Sony Vaio.The salesperson then recommends to Harry that he should purchase an extended warranty service contract for the computer.This is an example of _____ selling.

• A) inquiry
• B) formula
• C) method
• D) suggestive
• E) need-satisfaction

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Definitions:

Young Adulthood

A life stage typically ranging from late teens through twenties, often focused on exploring personal relationships, career, and identity.

Erikson

Refers to Erik Erikson, a developmental psychologist known for his theory on the psychosocial development of human beings, emphasizing stages of identity and crisis throughout the lifespan.

Identity Cohesion

A psychological state where an individual’s sense of self is unified and consistent over time.

Role Confusion

A situation in which an individual is unsure about their role or identity, often occurring during adolescence as part of Erikson’s stages of psychosocial development.