Which of the Following Statements Should the Salesperson Use to Acknowledge

question 19

Multiple Choice

Which of the following statements should the salesperson use to acknowledge and convert the prospect's objection into a reason for buying?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter but that is done intentionally to make your work easier."
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying, …."

Understand the elements and purposes of the datum-target symbol.

Identify the symbols for points, lines, and areas on datum features.

Grasp the function and display of dimensions locating target areas.

Recognize conditions where portions of a feature can serve as datum features.

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Definitions:

Gunnite Slack Adjusters

A type of slack adjuster used in air brake systems of commercial vehicles, employing a slack adjustment mechanism to maintain brake efficiency.

Clearance-Sensing Adjustment

A method or mechanism used to automatically adjust the clearances between components, ensuring optimal performance and preventing wear.

Automatic Slack Adjusters

Devices in air brake systems that automatically maintain the correct distance between the brake drum and brake lining to ensure effective braking.

Highway Tractors

Trucks designed primarily for the transportation of goods over long distances, characterized by a powerful engine and a cab for the driver.