Which of the Following Statements Should the Salesperson Use to Agree

question 55

Multiple Choice

Which of the following statements should the salesperson use to agree with and neutralize an objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter but that is done intentionally to make your work easier."
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying, …."

Identify methods used for symptom management and palliation in cancer care.

Learn about the impact of cancer on various body functions, such as oral health.

Understand the use of advanced therapies, such as photodynamic therapy, in treating cancer.

Understand the concept of cost functions and how they are influenced by output levels.

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Definitions:

Relative Approach

A method of evaluation or analysis that is based on comparisons or relationships between objects, situations, or concepts rather than absolute measures.

Desired Performance

The specific level of output or outcome that an individual or organization aims to achieve.

Actual Performance

The real, observable output or results that an individual or organization achieves, as opposed to expected or planned outcomes.

Exceeded The Standard

Surpassing the established benchmarks or expectations set for performance or quality.