Of the Following Are Behaviorally-Related Sales Objectives EXCEPT _____

question 313

Multiple Choice

of the following are behaviorally-related sales objectives EXCEPT _____.

• A) communication skills
• B) customer service satisfaction ratings
• C) number of new customers
• D) selling skills
• E) product knowledge

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Definitions:

Retired Army General

A former high-ranking military officer who has concluded their service and often brings leadership, strategic planning, and disciplined operational perspectives to civilian roles.

Internal and External Customers

Individuals or entities within an organization (internal) and outside it (external) that receive the products, services, or information offered.

Zero Defects

A management philosophy aiming for the reduction of defects through continuous quality improvement and error prevention.

Pediatric Practice

The medical practice specializing in the care and treatment of infants, children, and adolescents.