Sales Process at Xerox Typically Follows the Six Stages of the Personal

question 305

Multiple Choice

sales process at Xerox typically follows the six stages of the personal selling process.During the second stage,the salesforce prepares for a presentation by __________.

• A) having a cross-functional team conference before each customer encounter
• B) preparing state of the art presentations about the newest Xerox printer technologies
• C) familiarizing themselves with the potential client and its document needs
• D) secretly visiting the client as a "mystery shopper" to uncover any potential problems of which the firm may be unaware
• E) role-playing different possible scenarios that might occur during the actual sales presentation

---

Definitions:

Mute

To turn off the sound temporarily on a device or in an application.

Gray Tones

Variations of gray color, used in design, photography, and printing to produce shading and depth.

Thumbnails

Small images or previews that represent larger images or videos, often used to help quickly scan and recognize files or parts of documents.

Color Saturation

The intensity and purity of a color, representing the extent to which it differs from a gray of the same brightness.