There Are Four Unique Elements to Services-Intangibility,inconsistency,inseparability,and Inventory-Which Are Referred

question 148

Multiple Choice

There are four unique elements to services-intangibility,inconsistency,inseparability,and inventory-which are referred to as the __________.

• A) service mix
• B) four I's of services
• C) service matrix
• D) span of services
• E) service continuum

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Definitions:

International Integrated Reporting Committee

An organization that champions the evolution of corporate reporting to articulate value creation over time, integrating financial and non-financial aspects.

GRI

The Global Reporting Initiative, a leading organization that provides a comprehensive sustainability reporting framework used worldwide.

Triple Bottom Line

An accounting framework that incorporates three dimensions of performance: social, environmental, and financial.

Environmental

Pertains to the natural world or the ecological and physical conditions in which an organization operates.