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Pepsi-Cola,now available in more than 160 countries and territories,accounts for __________ percent of all soft drinks sold internationally.
Angry Patient
A patient who expresses frustration or dissatisfaction, often stemming from anxiety, fear, or unmet expectations in a healthcare setting, necessitating empathetic communication.
Complaint
An expression of dissatisfaction or a formal accusation against someone or something.
Telephone Triage
The process of assessing patient's health concerns over the phone to determine the urgency and type of medical care required.
Symptoms
Signs or indications of a condition or disease experienced by an individual, which can vary widely in their presentation and severity.
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