Consumer Behavior Includes the Actions a Person Takes in Purchasing

question 312

Multiple Choice

Consumer behavior includes the actions a person takes in purchasing services and using products and services,including

• A) the mental and physical processes that come before and after these actions.
• B) the financial and psychological processes that take place before and during these actions.
• C) the mental and social processes that come before and after these actions.
• D) the financial and emotional processes that take place before and after these actions.
• E) the cognitive and attitudinal processes that take place before, during, and after these actions.

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Definitions:

Ratify

To formally approve or confirm an agreement, treaty, or amendment, making it officially valid.

Misrepresentations

False statements or lies that are made with the intention of deceiving or misleading someone, often in a legal or contractual context.

Principal

The main party to a transaction, who has the primary responsibility, or in an agency relationship, the person for whom the agent acts.

Agent

A person authorized to act on behalf of another (known as the principal) in business transactions or other matters.