Pollenti Company Has Just Merged with Another Industrial Firm Whose

question 151

Multiple Choice

Pollenti Company has just merged with another industrial firm whose business had been failing. Pollenti immediately conducted a thorough study of the new company's work processes, and produced a report including the data shown below:
• A new inspection process is recommended to minimize defective raw materials. It would cost $12,000 to implement.
• Shoddy business practices are resulting in excessive warranty costs $15,000 more than normal due mainly to material failure.
• Reengineering of the assembly line will increase productivity. It would cost $18,000 to implement.
• Inefficient workplace design is costing $5,000 in unnecessary rework costs.
• Estimated amount of lost profits due to dissatisfied customers who turn to the competition is $80,000.
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Based on the above, what is the amount of prevention costs, if any, included here?

• A) $18,000
• B) $12,000
• C) $15,000
• D) Zero

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Definitions:

Practice

The repeated exercise or application of an activity or skill to acquire or maintain proficiency in it.

Momentary Physical Interaction

Brief and temporary physical contact or engagement between individuals or entities.

Selman's Stages

A theory proposed by Robert Selman, outlining the development of social cognition in children and adolescents through five stages of perspective taking.

Non-Oppressive

describes practices or systems that do not exert dominance or cause harm, fostering equality and fairness.