Examlex
When considering a firm's financial decision alternative, financial managers should accept only those actions that are expected to increase the firm's profitability.
Services Marketing
Marketing practices tailored to promote and sell intangible services, as opposed to tangible products.
Service Quality
The assessment of how well a delivered service meets the customer's expectations and the difference between perceived service and expected service.
Dimensions
Refers to the measurable attributes of an object, including height, width, depth, and length.
Intangibility
A characteristic of services that means they cannot be seen, touched, tasted, or measured in the same manner as physical goods.
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