The following information is available for Paperback Books Inc.and its two divisions,Books and Periodicals: 
Fixed Costs Controllable
Fixed Costs Not Controlled
Variable Costs:
What is the contribution margin for the Books Division?
Definitions:
Decision Making
The process of making choices by identifying a decision, gathering information, and assessing alternative resolutions.
Case Study
A research method involving an up-close, in-depth, and detailed examination of a particular case within a real-world context.
Reliable
The quality of being consistently good in performance, accuracy, or dependability.
Responses
Reactions to a stimulus or a series of events.
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