Which of the Following Statements Is True of Web-Based Shopping

question 17

Multiple Choice

Which of the following statements is true of web-based shopping and online self-service applications?

• A)They reduce understanding of customer requirements and motives in the long term.
• B)They increase the amount of time spent in face-to-face interactions with the customer.
• C)They enforce more rigorous security measures than brick-and-mortar versions.
• D)They reduce customer loyalty in the long term.

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Definitions:

Budget Constraint

A limit on the consumption possibilities of an individual or entity, dictated by their income and the prices of goods and services.

Nachos

A popular dish consisting of heated tortilla chips covered with melted cheese and often additional toppings such as jalapeños, guacamole, or sour cream.

Water

A transparent, tasteless, odorless, and nearly colorless chemical substance that is essential for all known forms of life and is used in many industrial processes.

Music CDs

Digital optical disc data storage formats used primarily to store and playback music and audio recordings.