Which of the Following Cost of Quality Categories Represent the Cost

question 114

Multiple Choice

Which of the following cost of quality categories represent the cost incurred "lost profits from lost customers?"

• A)Prevention costs
• B)Appraisal costs
• C)External failure costs
• D)Internal failure costs

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Definitions:

Social Anxiety

The fear of social situations that involve interaction with other people, often driven by a fear of being judged or embarrassed.

Negative Affect

A broad range of negative emotions, including sadness, anger, and fear.

Health Complaints

Refers to any reported dissatisfaction or problem related to an individual's physical or mental health.

Positive Affect

The experience of positive emotions and expressions, such as happiness, enthusiasm, and joy.