The Maintenance Department That Focuses on Efficiency at Continental Airlines

question 152

Multiple Choice

The maintenance department that focuses on efficiency at Continental Airlines may be classified as a(n)

• A)cost center.
• B)investment center.
• C)profit center.
• D)revenue center.

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Definitions:

Strong Situation

Scenarios where social norms and roles are clearly defined, heavily influencing individual behavior.

Clear Norms

Explicitly defined rules and standards of behavior within a group or society.

Weak Situation

A scenario where social norms and expectations are unclear, leaving individuals more free to act based on their personality.

Schwartz

Refers to Shalom Schwartz, a social psychologist known for his work on identifying universal aspects of human values and their influence on behavior.