Customer Satisfaction Ratings May Be an Example of the

question 186

Multiple Choice

Customer satisfaction ratings may be an example of the

• A)customer perspective.
• B)financial perspective.
• C)internal business perspective.
• D)learning and growth perspective.

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Definitions:

Private Markets

Markets where transactions occur directly between parties without significant regulatory oversight, often avoiding public exchanges.

Public Goods

Goods that are non-excludable and non-rivalrous, meaning they can be consumed by anyone and one person’s consumption doesn’t reduce availability to others.

Free-riders

Individuals who benefit from resources, goods, or services without paying for them, often seen in public goods and collective risk scenarios.

Private Markets

are markets where transactions are conducted directly between two parties without being publicly traded on an exchange.