Pierce Bailey, a Sales Executive at a Mobile Service Company

question 3

Multiple Choice

Pierce Bailey, a sales executive at a mobile service company, needs to document details of the sales calls he makes on a daily basis. What kind of knowledge is he documenting when he is feeding in customer contact information, responses of customers, and follow-up that needs to be done?

• A)tacit knowledge
• B)experiential knowledge
• C)explicit knowledge
• D)common knowledge

---

Definitions:

Sale

A transaction between two parties where the ownership of goods, services, or assets is transferred from the seller to the buyer for an agreed amount of money or value.

Journal Entry

A record in the books of accounts that represents a business transaction and its effects on the company's finances.

Journal Entry

A record in accounting that represents a transaction and its effect on various accounts, used to transfer amounts from one account to another.

Profit and Loss Ratio

A financial metric that measures a company's profitability by comparing its profits and losses over a specific period.