Consider the Following Case as You Respond to the Questions

question 38

Multiple Choice

Consider the following case as you respond to the questions: HSO Corp.designs, manufactures and sells golf carts, scooters and similar vehicles.When a prospective client contacts one of their seven corporate offices, the office manager fills out an "intake questionnaire" to determine if HSO can meet the prospective client's needs.The office manager assembles a team of employees with expertise in design, production, marketing and accounting; the team reviews the intake questionnaire and determines if HSO can take on the order.If so, the office manager prepares a three-page written proposal for the prospective client; the proposal explains the responsibilities of both HSO and the client, along with a timeline and a budget.The proposal is forwarded to the prospective client electronically, and the client has ten calendar days to accept it.If HSO cannot take on the order, the prospective client receives an automatically generated form letter; if the prospective client does not accept the proposal within ten calendar days, they receive a different form letter.The new client remits half of the fee at the time the proposal is accepted, and HSO prepares weekly progress reports as the project moves forward.The reports are filed in HSO's database; a hard copy is sent to the client.On a monthly basis, HSO's office manager prepares a comprehensive status report for all current engagements.One week before each project is concluded, HSO bills the client for half of the remaining amount due; after the client has paid all outstanding invoices, HSO completes the work and bills the client for all remaining amounts.HSO delivers the finished product; the client must pay the full amount due within 30 days of the final invoice date.If the client pays within 15 days, HSO gives a 3% discount off the amount due.Accounting information systems comprise five generic parts.From HSO's perspective, which of the following pairs a generic part with an example from the case?

• A)internal control, the office manager assembles a team of employees
• B)input, budget and timeline
• C)Both internal control, the office manager assembles a team of employees and input, budget and timeline
• D)Neither internal control, the office manager assembles a team of employees nor input, budget and timeline

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Definitions:

Market Rate

The prevailing price or interest rate for goods, services, or securities in a competitive market.

Principal-Agent Problem

A dilemma in which an agent (employee or representative) may not act in the best interest of the principal (employer or client) due to differing objectives and information asymmetry.

High-Level Executives

Senior managers and corporate officers who have significant responsibilities in directing and overseeing the operations and strategic direction of a company.

Marginal Returns

The additional output gained by adding one more unit of a particular input while keeping other inputs constant.