Expectancy Theory Is Most Likely to Be Helpful in Addressing

question 44

Multiple Choice

Expectancy theory is most likely to be helpful in addressing which of the following common causes of ERP implementation failure?

• A)Poor leadership from top management
• B)Automating existing redundant processes
• C)Inaccurate data in the system
• D)Significant technical difficulties

---

Definitions:

Prevention Costs

Expenses incurred to prevent defects in products or services, including costs of quality planning, training, and preventive maintenance.

Appraisal Costs

The costs associated with measuring, evaluating, or auditing products to ensure they meet quality standards and performance requirements.

Quality Cost Report

A detailed analysis of the costs related to ensuring the quality of products or services, including prevention, appraisal, and failure costs.

Prevention Costs

Expenses incurred to avoid the production of defective products or the provision of faulty services.