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Please Consider These Independent Cases as You Respond to the Question

question 60

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Please consider these independent cases as you respond to the question: • Austin is the managing partner of a small CPA firm.In an effort to standardize certain internal business processes, Austin formed a team that developed a set of guidelines for tasks such as expense reimbursements and information technology purchases.After developing the guidelines, the team devised ways to determine if the processes are performing as expected.• Julie is the chief financial officer of PSC Corporation.She recently worked with a team to develop a broad set of principles that should characterize PSC's business processes.The team has applied those principles to some tasks in the accounting department; their next task is to teach other PSC employees about the principles.• Rob is an accountant at CTR Company.The owners of CTR, Lynn and Mark, don't know much about accounting, so Rob completes accounting tasks in whatever way seems best to him.For Julie to move her company's business processes forward one level in the capability maturity model, she should:


Definitions:

Financial Resources

Monetary assets and funds available to an individual, organization, or country for use in achieving goals or covering expenses.

MOOCs

Massive Open Online Courses are online courses aimed at unlimited participation and open access via the web, providing an affordable and flexible way to learn new skills and advance educational qualifications.

Corporate Learners

Employees engaged in ongoing learning and development provided by their organizations.

Role Playing

A training or learning method where participants assume roles and act out scenarios to practice responses, enhance skills, or solve problems.

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