Gelton Was Leading a Team of Three Co-Workers Focused on Improving

question 31

Multiple Choice

Gelton was leading a team of three co-workers focused on improving their company's process for hiring new employees.They had read the company procedures manual describing the current process, then interviewed newly-hired workers about their experiences.They used the principles of activity-based costing to determine the average cost of hiring a new employee, then created a line graph tracing the average cost over the last twelve months.What should Gelton and his team do next?

• A)Read more books about business process management.
• B)Implement a newer, more efficient hiring process.
• C)Prepare a presentation to the board of directors.
• D)Brainstorm ways the process could be improved.

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