The Purpose of the Balanced Scorecard Is BEST Described as Helping

question 105

Multiple Choice

The purpose of the balanced scorecard is BEST described as helping an organization

• A)develop customer relations.
• B)mobilize employee skills for continuous improvements in processing capabilities, quality, and response times.
• C)introduce innovative products and services desired by target customers.
• D)translate an organization's mission and strategy into a set of performance measures that help to implement the strategy.
• E)develop supplier relations.

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Definitions:

Organized System

A structured set of components or entities that are interrelated and work together towards a particular goal or set of objectives.

Assumptions

Beliefs or statements taken for granted without proof.

Phenomena

Observable events or occurrences that can be investigated scientifically to understand their underlying principles.

Theory

An organized system of assumptions and principles that purports to explain a specified set of phenomena and their interrelationships.