Smart Cards Allow Customers To

question 75

Multiple Choice

Smart cards allow customers to:

• A)spend money for various transactions, whereby the transaction value will be directly debited from the customer's account
• B)store and spend money for various transactions using a card that has a chip-storage device
• C)spend money for various transactions without having to pay the balance until a pre-set due date
• D)access their funds overseas

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Definitions:

Learned Helplessness

A condition of passivity apparently created by exposure to inescapable aversive events. This condition inhibits or prevents learning in later situations in which escape or avoidance is possible.

Systematic Desensitization

A behavioral therapy technique used to reduce phobia or anxiety through gradual exposure to the feared object or situation while teaching relaxation strategies.

Rational-Emotive Therapy

A form of cognitive-behavioral therapy developed by Albert Ellis that focuses on identifying and changing irrational beliefs and attitudes.

Sensitivity Training

A form of training designed to help individuals develop empathy and improve interpersonal communication through better understanding of others' feelings and perspectives.