Which Poses the Greatest Underlying Managerial Challenges - a Service

question 90

Essay

Which poses the greatest underlying managerial challenges - a service that is extremely high on customization, contact, and tangibility or perchance a service that is extremely low on contact, customization and tangibility? Provide an example of a service that fits each space and defend your answer.

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Definitions:

Baroreceptors

Structures, located in the aorta and carotid arteries, that help regulate blood pressure.

Regulated

Subject to rules, guidelines, or laws designed to control or govern conduct or procedures.

Inflammation

A biological response to injury or infection, characterized by redness, swelling, pain, and heat, serving as a protective mechanism to eliminate the initial cause of cell injury.

Embolus

An embolism can occur when a blood clot, air bubble, piece of fatty deposit, or another foreign object travels through the bloodstream and becomes lodged in a blood vessel.