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In a Service Package the Greater the Emphasis on Intangible

question 56

True/False

In a service package the greater the emphasis on intangible activities is, the more critical is the training and retention of skilled employees and the development and maintenance of the firm's knowledge assets.


Definitions:

Work Life

The aspect of a person's daily life that involves their professional or occupational activities, often balanced with personal life.

Lie

The act of communicating something that is not true, often with the intent to deceive.

Supply

The total amount of a product or service available for purchase at any given time and price in a market.

Prices

The amount of money expected, required, or given in payment for something.

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