Which Type of Process Map Should Be Used to Track

question 77

Multiple Choice

Which type of process map should be used to track the movement of a customer's complaint from one department to the next until it is resolved?

• A)input process map
• B)swim lane process map
• C)entity process map
• D)data flow process map

---

Definitions:

Extended Families

A broader family unit that includes not just parents and children but also aunts, uncles, and grandparents, among others.

Polygamous Families

Family structures where a person has multiple spouses simultaneously, recognized in certain cultures.

Adopted Child

A child who has been legally taken and brought up by parents who are not their biological parents, with all the rights and responsibilities of natural kinship.

Familial Influences

The impact that family members, dynamics, and relationships have on an individual's behavior, decisions, and personality development.