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Total Quality Management Is the Management of an Entire Organization

question 44

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Total Quality Management is the management of an entire organization so that it excels in all quality dimensions that are important to customers.


Definitions:

Cephalopods

A class of marine molluscs that includes octopuses, squids, and cuttlefish, known for their intelligence and ability to change color.

Visceral Mass

The part of a mollusk's body that contains most of the internal organs.

Siphon

A tubelike structure through which liquids can be transported from one level to another, used by some organisms for feeding or respiration.

Earthworms

Invertebrates that belong to the phylum Annelida, known for their role in aerating soil and breaking down organic matter.

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