A Quality Perspective That Focuses on Whether or Not a Product

question 43

Multiple Choice

A quality perspective that focuses on whether or not a product was made or a service was performed as intended is the:

• A)performance perspective.
• B)value perspective.
• C)conformance perspective.
• D)intention perspective.

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Definitions:

Behaviourism

Behaviourism is a psychological approach that emphasizes the study of observable behaviors and their environmental determinants, ignoring internal mental states.

Overcompensation

A psychological term referring to the process of making up for perceived deficiencies and weaknesses by emphasizing strengths or developing new abilities.

Alfred Adler

An Austrian medical doctor and psychotherapist who founded the school of individual psychology, emphasizing the importance of feelings of inferiority and social interest.

Sports Car

A vehicle designed for high speed and performance, with great emphasis on handling, agility, and aesthetic appeal.