A Counseling Service Records the Number of Calls to Their

question 57

Multiple Choice

A counseling service records the number of calls to their hotline for the last year. Based on MAD, which of these models does the best job of forecasting? $$\begin{array} { | l | c | } \hline { \text { Month } } & \text { Demand } \\\hline \text { Tanuary } & 111 \\\hline \text { February } & 127 \\\hline \text { March } & 146 \\\hline \text { April } & 159 \\\hline \text { May } & 165 \\\hline \text { Tune } & 165 \\\hline \text { Tuly } & 178 \\\hline \text { August } & 182 \\\hline \text { September } & 191 \\\hline \text { October } & 208 \\\hline \text { November } & 223 \\\hline \text { December } & 228 \\\hline\end{array}$$

• A)a simple moving average of three periods
• B)a simple moving average of five periods
• C)a weighted moving average of .7, .2, .1
• D)a weighted moving average of .5, .2, .2, .1

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Definitions:

Groupthink

A psychological phenomenon where the desire for group consensus overrides people's common sense or logical reasoning.

Organizational Setting

The environment or context within which an organization operates, including its culture, structure, and processes.

Spatial Arrangements

The way in which physical space is used and organized to facilitate various activities and processes in an environment, affecting how people interact within it.

Group Norms

Shared expectations and rules that guide the behavior of members within a group or team.