What Are the Implications of an Empty Row (I

question 1

Multiple Choice

What are the implications of an empty row (i.e., one with no check marks or x's) in the roof portion of the house of quality?

• A)Nothing, it's just a sparse row.
• B)There is no synergy for that product characteristic with other product characteristics.
• C)Product characteristics are potentially superfluous.
• D)Customer requirements are potentially not being met by the product.

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Definitions:

Ethical Lapses

Situations where individuals or organizations fail to act in accordance with moral principles or standards, leading to misconduct or unethical behavior.

Turnover

The process by which an organization's workforce is renewed through the departure and replacement of employees.

Empowering Leadership

A leadership style that emphasizes the enhancement of employees' intrinsic motivation, confidence, and capability to achieve work-related goals.

Psychological Capital

A concept in positive psychology that focuses on an individual's positive psychological state, characterized by self-efficacy, optimism, hope, and resilience.