What Are the Implications of an Empty Column (I

question 53

Multiple Choice

What are the implications of an empty column (i.e., one with no check marks or x's) in the main body of the matrix of the house of quality?

• A)Nothing, it's just a sparse row.
• B)There is no synergy among the product characteristics.
• C)Product characteristics are potentially unnecessary.
• D)Customer requirements are potentially not being met by the product.

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Definitions:

Efficient Outcome

A situation where resources are allocated in a way that maximizes net benefits to society and cannot be improved upon by making any one individual better off without making someone else worse off.

Simultaneous Move Game

A strategic situation where all players make their moves at the same time without knowledge of the others' choices.

Centralized Purchasing

The process where one central department within an organization is responsible for making all purchasing decisions to achieve efficiencies and cost savings.

Equilibrium

A situation where the equilibrium of market forces of supply and demand results in stable prices.