The Financial Perspective of the Balanced Scorecard Is Concerned with ________

question 11

Multiple Choice

The financial perspective of the balanced scorecard is concerned with ________.

• A) how customers perceive the business and its products and services
• B) the company's ability to improve and create value
• C) which business processes the company must excel in to meet expectations
• D) whether investors and creditors view the company favorably

---

Definitions:

Market Value

The present rate at which a service or asset is available for sale or purchase in the open market.

Liquid Market

A market with a high level of trading activity, where assets can be bought or sold quickly without causing a significant change in their price.

Investment Banks

Financial institutions that assist individuals, corporations, and governments in raising capital by underwriting and acting as the agent in the issuance of securities.

Commercial Banks

Financial institutions that provide loans, accept deposits, and offer basic financial products like savings accounts to the public.