If a Customer $\textbf{ cannot }$

question 40

Multiple Choice

If a customer $\textbf{ cannot }$ be returned to profitability and the customer is dropped,

• A)The company's overall profit will increase.
• B)The company's revenue will decrease in the short-run.
• C)The managers will have more resources to serve profitable customers
• D)All of these ans choices are correct.

---

Definitions:

Empathy

The ability to understand and share the feelings of another, allowing for deeper connections and compassion towards others.

Feel

Experience or become aware of (an emotion or sensation).

Conformity

involves adjusting one's behavior or thinking to align with group norms or expectations, often due to real or imagined social pressure.

Obedience

The act of following orders or directives from authority figures, often studied in social psychology to understand the extent and limits of social influence.