It May Appear That All Unprofitable Customers Should Be Dropped

question 34

Essay

It may appear that all unprofitable customers should be dropped.However,before any action is taken,managers should evaluate all the implications of the action for the affected customer,for other customers,and for the company.
Required:
a.Explain three implications for the affected customer.
b.Explain three implications for other customers.
c.Explain three implications for the company.

---

Definitions:

Religious Beliefs

Systems of faith and worship; the conviction and acceptance of certain spiritual truths, often involving a deity or deities.

Political Attitudes

Individuals' views and preferences about political policies, practices, and issues.

Table Manners

The set of cultural guidelines for how to behave while eating at a table, including the proper use of utensils, how to sit, and how to interact with others.

Personality Traits

Enduring characteristics that describe an individual's behavior consistently across situations, such as extraversion or neuroticism.