Which of the Following Does Not Describe the Internal Business

question 23

Multiple Choice

Which of the following does not describe the internal business processes perspective?

• A)Focus is on creating products and services that customers desire
• B)This perspective is the foundation for improvement in all other areas
• C)Focus on delivering products and services in a timely manner
• D)Measures assist managers in assessing the efficiency and effectiveness of production processes

---

Definitions:

Negligence

The failure to exercise the care that a reasonably prudent person would exercise in similar circumstances, leading to harm or damage.

Damages

Compensation claimed by a person who has suffered loss or harm due to the wrongful act of another.

Dry-Cleaning Chemicals

These are the chemicals used in the process of dry cleaning, which is a method of cleaning clothes and textiles using a solvent other than water.

Nominal Damages

A symbolic small amount of money awarded in court to recognize that a legal wrong has occurred, without the plaintiff having suffered significant loss.