Which of the Following Is Not a Measure That Can

question 17

Multiple Choice

Which of the following is not a measure that can be used for the customer perspective when using the balanced scorecard?

• A)Number of new customers.
• B)Number of branches closed down.
• C)A customer satisfaction index.
• D)Market share.

---

Definitions:

Alleles

Different forms of a gene that arise by mutation and are found at the same place on a chromosome.

Cross Over

The exchange of genetic material between homologous chromosomes during meiosis, leading to new genetic combinations.

Genetic Disorder

A disease or condition caused by an abnormality in an individual's DNA, which can be inherited from parents or arise from mutations in the genes.

Chromosome Deletion

A genetic mutation involving the loss of a segment of a chromosome, which can result in developmental issues or diseases.