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Classify each cost item into one of the business functions of the value chain, either (1) R&D, (2) design, (3) production, (4) marketing, (5) distribution, or (6) customer service.
Item:
a.cost of samples mailed to promote sales of a new product
b.labor cost of workers in the manufacturing plant
c.bonus paid to a person with a 90% satisfaction rating in handling customers with complaints
d.transportation costs for shipping products to retail outlets
Fluctuating Levels
Variations in the quantitative measurement or intensity of something over a period.
Unsteady Gait
An abnormality in walking that can result from various conditions, leading to imbalance and a higher risk of falls.
Orientation
A term used in both psychological and medical contexts to refer to a person's awareness of themselves, the time, and their surroundings, often evaluated to assess cognitive function.
Sundowning
A symptom of Alzheimer's disease and other forms of dementia characterized by increased confusion, agitation, and restlessness that occurs at the end of the day.
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