When Benchmarking, the Best Levels of Performance Are Typically Found

question 96

True/False

When benchmarking, the best levels of performance are typically found in companies that are totally different.

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Definitions:

Gestures

Physical movements made with parts of the body, especially hands and face, intended to convey messages or express feelings.

Facial Expressions

Nonverbal cues that convey emotions, attitudes, and communication from one individual to another.

Cynical Listener

An individual who tends to doubt or question the sincerity and motives behind what is being communicated to them.

Team Leader

An individual who guides, directs, and motivates a group of people towards achieving a common goal.