Examlex
Measures of the balanced scorecard's internal-business-process perspective include:
Games with Rules
Structured forms of play that are guided by a set of agreed-upon rules or guidelines, often with objectives or goals to achieve.
Social Institutions
Established systems and structures within society that organize and govern the behavior and practices of its members.
Cultural Differences
Variabilities in beliefs, attitudes, behaviors, norms, and customs among people from different cultures.
"Ideal" Self
A person's conception of how they would like to be, encompassing ambitions and goals aligned with personal values.
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