Norton's Convenience Store Has a Variable Demand

question 76

Essay

Norton's Convenience store has a variable demand. The daily demand ranges from 270 to 330 customers a day who average purchasing 5 items each. The average daily demand is 300 customers. The convenience store currently operates 12 hours a day. Each order takes approximately 2 minutes.
Required:
a.What is the average customer waiting time, in minutes?
b.What is the cycle time for an order?
c.Norton has decided that the waiting time is too long and has increased the hours the store is open to 15 hours. What is the waiting time now?

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Definitions:

On-time Rates

A measure, typically in percentage, indicating the frequency with which an event (such as a flight or delivery) occurs at the scheduled time.

Scheduled Deliveries

The planning and implementation of delivering goods at predetermined times.

On-time Rates

The percentage or proportion of occurrences that happen within a predetermined time frame, often used in the context of transportation or delivery.

Scheduled Deliveries

Scheduled deliveries refer to the planned transportation of goods or services to a specific location at a predetermined time, often used in logistics and supply chain management to ensure timely distributions.