An Example of a Nonfinancial Balanced Scorecard Measure Concerning Internal

question 143

True/False

An example of a nonfinancial Balanced Scorecard measure concerning internal business processes would be the percentage of products that fail soon after delivery.

---

Definitions:

Ethical Standards

The principles and values that guide the behavior of individuals and organizations, ensuring conduct that is honest, fair, and respectful to all stakeholders.

Directional Code

A sequence of numbers or letters used to guide or provide directions, commonly seen in postal addresses, maps, or as part of navigational aids.

Competitive Information

Data or insights related to competitors' strategies, products, and market performance, used for strategic planning.

Ethical Behavior

Conduct based on recognized right or wrong practices, primarily in a professional setting, reflecting personal and corporate values.