Which of the Following Statements Is True About the Broaden

question 135

Multiple Choice

Which of the following statements is true about the broaden and build theory of happiness?

• A)Happiness leads to unhealthy behaviours that can shorten the life span.
• B)Happiness may help people look at the "big picture".
• C)Happiness obstructs people from thinking more openly.
• D)Happiness may make people focus on details.

Understand the significance and impact of technology on organizations and HRM.

Analyze the role of HR in strategic planning and its alignment with organizational goals.

Understand the legal and ethical considerations in competitive intelligence gathering.

Recognize how globalization influences HR planning and the challenges it presents.

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Definitions:

Customer Service

The assistance and support provided by a company to those people who buy or use its products or services.

Customer-Touching

Technologies that allow customers to interact directly with a company's website or services, enhancing customer experience.

CRM Application

A software tool used by companies to manage interactions with current and potential customers, streamline processes, and improve profitability.

CRM Solution

A technology for managing all a company's relationships and interactions with current and potential customers to improve business relationships.