The Statement That Is Incorrect Concerning Total Quality Management Is

question 10

Multiple Choice

The statement that is incorrect concerning total quality management is:

• A) there is a strong customer focus
• B) there is an emphasis on process management
• C) there is extensive employee participation and training
• D) none of the statements is incorrect, i.e. all are correct statements

---

Definitions:

Best Friends

A term describing the closest and most significant friendship typically characterized by a deep mutual affection.

Middle Childhood

A developmental stage that covers the period from around 6 to 12 years of age, characterized by significant cognitive, emotional, and social changes.

Opposite Gender

A term referring to the gender that is different from one's own gender identity, typically used in the context of male or female.

Conflict

A situation of disagreement or opposition between ideas, interests, or parties, often leading to a struggle or dispute.