Relying on Data to Make Decisions Rather Than Making Decisions

question 8

Multiple Choice

Relying on data to make decisions rather than making decisions on a hunch is central to which activity of TQM?

• A) Identify products and services provided
• B) Define processes
• C) Simplify the process
• D) Continuously improve

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Definitions:

Operational Code

A set of guidelines or principles that govern the operations, behavior, or decision-making process within an organization or system.

Ethical Situations

Scenarios that require individuals or organizations to make choices based on moral principles and values.

Principle-Based

Relating to or denoting an approach that relies on a set of guiding principles or values to dictate how something is to be done or managed.