An Expected Level of Performance Against Which Actual Performance Can

question 16

Multiple Choice

An expected level of performance against which actual performance can be compared is a

• A) standard performance.
• B) standard of excellence.
• C) step in sales analysis.
• D) performance standard.
• E) corrective standard.

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Definitions:

Sensitization

An increased response to a stimulus following repeated exposures to it.

Habituation

A psychological process where there is a decrease in response to a stimulus after being repeatedly exposed to it.

Higher-order Conditioning

A process where a conditioned stimulus is paired with a new neutral stimulus, causing the new stimulus to also elicit the conditioned response.

Modeling

A process in social learning theory where individuals learn behaviors, attitudes, or emotional reactions through observing others.